• Editor
  • Suddenly my activation code is not working

Hey Team,
I couldn't open spine today as it says "Sorry, Spine was unable to authenticate your activation code", "The activation code has been disabled". Can you please explain why this happens today.

I purchased on 16th Jan 2023 with the following details.

Name Joseph
Email <removed>
License Spine Professional – Spine Editor License Agreement

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If you want i can send my activation code which i purchased on 16th Jan 2023

It seems that your activation code has been disabled, which can happen for a few reasons. If you have activated Spine on a new computer, the system may automatically log out the old one. Additionally, if there are any issues with your license or if it was shared or used in a way that violates the license agreement, it could be disabled. To resolve this, please contact Esoteric Software directly via email at contact@esotericsoftware.com using the email address you used to purchase Spine. They will be able to assist you in reactivating your license or addressing any issues with your activation code.

  • Misaki 님이 이 게시물을 좋아합니다..

Okay, i will mail them, many thax for the quick reply.