License is used illegally

Ducanh218

I want to ask how to check if my license is leaked and if anyone is using it illegally. Tks all!

Nate

Sure, we can help with that! Please email us about license issues: contact@esotericsoftware.com

Ducanh218

What information will I need to send?

Misaki

Ducanh218 If you contact us from the email address on the license, we can provide you with information on how many times the activation code has been used for an installation.
Alternatively, we can reset the activation code for you.
In any case, we can only provide support regarding licensing by email, so please contact us first by email.

Ducanh218

Tks you very much, I want to ask if resetting the license will have any effect, or will there be any additional costs?

Misaki

Ducanh218 A reset will require all users who used the original activation code to reactivate when they restart Spine. This allows you to force users to log out if they are using your license illegally. We do not charge for performing resets.

Ducanh218

Thank all very much <3