Hey baofengming, send an email to contact@esotericsoftware.com tell us which email you used to register with and Nate will sort it out for you once he is awake again. Sorry for the inconvenience.

Does this also apply to those who backed the kickstarter? or is Nate going to take care of those in one large batch?

warmwaffles wrote

Does this also apply to those who backed the kickstarter? or is Nate going to take care of those in one large batch?

As a backer on the Kickstarter we will send out a survey once we get all the mails from Kickstarter, instructions will be in that.

baofengming wrote

please help!

It is being taken care of, there is an error on the paypal end of things as far as I can tell. Nate handles the payments, but we have received your email. Please be patient just a little more, we are sorting it out as fast as we can.

Hi baofengming, I see the email was sent to you when you placed the order. I've sent it to you again. Please check your spam folder in your Hotmail account. It is possible both emails have gotten marked as spam.

Shiu wrote

As a backer on the Kickstarter we will send out a survey once we get all the mails from Kickstarter, instructions will be in that.

Awesome, can't wait for it.