チョウ チテイ

spine.log

Sorry for my terrible English,I work in Japan.
Today I click my spine as usual but it not open.
It show me like this.
Did someone know whats wrong with it?
이 게시글에 첨부된 파일을 보기위한 권한을 요청할 수 없습니다.
チョウ チテイ
  • 전체글: 3

Misaki

Hello,
I've replied your another post too, but I deleted one of your screenshots which showed your spine.log because it showed your email address. Spine licenses can be recovered with the licensed email address, so I deleted it to protect your license so it would not be stolen by someone.

We'll check the cause of your error, so please wait for a while.
사용자 아바타
Misaki

Misaki
  • 전체글: 236

Nate

Your log contains:
Another process has modified Spine's files, please reinstall.
This means you must have some other software on your computer that is interfering with Spine. Once that happens, Spine can crash for any reason, there's not much we can do.

Please disable any antivirus or similar software. You may need to uninstall some software, such as Comodo Firewall, because it will continue to interfere with other programs even if you "disable" it.

---

Also, your Spine launcher is 4.0.37. If you download and reinstall, you'll get a newer launcher, 4.0.48.
사용자 아바타
Nate

Nate
  • 전체글: 11386

チョウ チテイ

To Nate:
Thank you message.
I tried reinstall my spine this morning,but it doesn't work.The same bug was showed to me.

To Misaki:
Thank you for deleted the screenshot.I will be care for next time to my privacy.

----------------------------------------------------------------------------------------------------------------------------------------------------

In afternoon I'm amazing my spine can work like first. I didn't do anything with my computer,i don't know why its down and be repaired by itself.
Is my computer a living things?
チョウ チテイ
  • 전체글: 3

Misaki

Of course, your PC also has spirit! Please caress it sometimes.


Just kidding. I’m glad to hear that your Spine is working now.
If your Spine unable to start or crashes, see our troubleshooting page:
http://esotericsoftware.com/spine-troubleshooting
It explains some possible causes of Spine not being able to start.

I recommend you to get a newer launcher as Nate mentioned.
사용자 아바타
Misaki

Misaki
  • 전체글: 236

Nate

Very strange! I can only guess that whatever other software that was interfering with Spine is no longer doing it.
사용자 아바타
Nate

Nate
  • 전체글: 11386


다시 돌아감: Bugs